SALE/Promotional Return Policy:

- 5 to 30% off sale or discount - may be returned for an exchange, store credit or refund.

- 31-50% off sale or discount - may be returned for an exchange or store credit. Return label/ handling fee per item will apply

- 60% and up items are considered final sale and are non-returnable. This does not affect your statutory rights

- Outlet sale, Clearance Sale items are considered final sale and are non-returnable. This does not affect your statutory rights

**The return policy table is in addition to and does not affect your statutory rights

International orders - please see our full returns policy here

General Return Policy

- You get 14 days once you receive your Freddy item to decide whether you want to keep it or send it back.

- FREE Return label on exchange and store credit options (UK/ Domestic orders, full priced and discounted orders up to 30% off)

- Return address: London, UK

- You get to choose from a refund, exchange or store credit as long as your order meets our Returns Terms & Conditions.

- Got it on sale? Check out our Returns Terms & Conditions.

Shipping and Delivery

Your order will be dispatched within 1-2 business days from our London warehouse. During Sale period, dispatch times may take a bit longer than usual (up to 5 business days to dispatch).

Shipping fee /shipping time

- Orders £190 and up is eligible for FREE express shipping (delivery takes 1-3 business days from dispatch)

- Orders below £190: shipping fee is £5 for Express (delivery takes 1-3 business days from dispatch)

For more information on Shipping and delivery, please click here 

Our products are created with quality, considered materials, so you’ll always feel comfortable in your skin, tops, and bottoms. We design our products to make you feel good and look even better. So be sure to take care of them and they’ll do the same for you.

Care for us

• The right size means a flattering fit. The wrong size risks overstretching or sagging, so choose carefully. See our size guide for help.
• Put your pants on like stockings; gradually roll up the legs and slip in. Never pull from the waist.
• Be gentle when dressing. Open buttons and undo zippers before putting on and taking off clothes.
• Belt loops are for belts, not tugging. Too much force will cause damage. Put them on with care.
• Your clothes will go where you go; dates, shopping sprees and nail appointments. Be careful with your fresh manicure, as sharp and rough surfaces can damage the material if not handled properly.
• Only the FREDDY WR.UP in the Sport range with D.I.W.O technology should be worn while working out. Other pants should be reserved for espresso martinis or movie marathons.
• Hand wash with cold water using a mild detergent, whilst Beyonce Knowles plays in the background.
• Avoid using fabric softener. This can ruin the wicking function in the technical fabrics.
• Deodorants are harsh and can bleach fabrics, so sports gear should be washed after each wear.
• The indigo dye used for this garment could bleed, as it happens for any other jeans.

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