Wear Now. Pay Later.
Returns & Exchange

**This return policy does not affect your statutory rights
£79 Sale - this is considered final sale/ non returnable. This does not affect your statutory rights.
Buy 1 Get 1 FREE Promo: We accept a direct exchange to another size, style, or colour of the same price or lower. A handling/ return label fee of £7 will apply per item, per exchange. This does not affect your statutory rights.
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Our Return Policy is simple.
- You get 14 days once you receive your Freddy item to decide whether you want to keep it or send it back.
- FREE Return label on Exchange and Store credit options (UK/Domestic orders Full priced orders and orders up to 30% off)
- Return address: United Kingdom
- To START A RETURN, Click here
- You get to choose from a refund, exchange or store credit as long as your order meets our Returns Terms & Conditions.
- Got it on sale? Read our Returns FAQ: "How do I return a Sale or discounted items"
- Sustainability: When an item is returned, it goes through a reverse logistics chain, causing double emissions. You may do your part in reducing environmental impact. Make sure to check our Sizing guide carefully before ordering.