Returns & Exchange

 



**This return policy does not affect your statutory rights

£79 Sale - this is considered final sale/ non returnable.  This does not affect your statutory rights.

Buy 1 Get 1 FREE Promo: We accept a direct exchange to another size, style, or colour of the same price or lower.  A handling/ return label fee of £7 will apply per item, per exchange. This does not affect your statutory rights.

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    Our Return Policy is simple.
    • You get 14 days once you receive your Freddy item to decide whether you want to keep it or send it back.
    • FREE Return label on Exchange and Store credit options (UK/Domestic orders Full priced orders and orders up to 30% off)
    • Return address: United Kingdom
    • To START A RETURN, Click here
    • You get to choose from a refund, exchange or store credit as long as your order meets our Returns Terms & Conditions.
    • Got it on sale? Read our Returns FAQ: "How do I return a Sale or discounted items" 
    • Sustainability: When an item is returned, it goes through a reverse logistics chain, causing double emissions. You may do your part in reducing environmental impact. Make sure to check our Sizing guide carefully before ordering.